Questions we hear most

The short answer: pick the plan that fits your size, and pay for the storage you use. Leaflet is $4,500 a year and includes 100 GB. Scroll is $9,500 a year and includes 1 TB. Past that, each extra terabyte is $60 a month on either plan, billed by the whole terabyte. Storage counts the original files you upload; the thumbnails, viewer images, and streaming copies Hyku makes are not counted. The pricing page has the details.

HykuUP pricing is based on the storage you use. Each plan includes an amount of storage with a published per-terabyte rate beyond it. Enrollment and FTE are not part of the calculation. A repository made up mostly of PDF theses and dissertations tends to need little storage. Audio and video take more space, and can add migration work because each file is converted into formats that play in a web browser. Migration is quoted separately from hosting, and the amount of audio and video is one of the things that shapes the quote. The pricing page has the current figures.

Yes, 60 days at no cost. You get a working HykuUP repository to try with a sample of your own records and the people who will use it, before you decide. Start a free trial.

Scroll includes standard support: weekdays 9 to 5 Pacific, a response within 4 hours around the clock if your repository goes down, and about 2 hours a month of our team’s time for emergencies and bug fixes. Leaflet support comes by ticket on business days, with 5 hours a year included. On either plan, platform-wide problems are caught by the same monitoring that pages an engineer, with no ticket needed. Enhanced support adds 10 hours a month and faster responses for $1,500 a month.

The short answer: they are either retained or redirected, but there can be an exception: When the address belongs to your current vendor (e.g. yourinstitute.vendor.com), only the vendor can set up redirects, which is worth raising with them before the contract ends. When it runs on your institution’s own hostname (repository.yourinstitution.edu), the hostname can be pointed at the new Hyku repository and each old path redirected to its new record, so links that are already cited or indexed keep working. DOIs your institution registered with DataCite can be updated to point at the new records. HykuUP can also store old paths on each work and redirect them itself.

The plan starts from your renewal date, so that is the first thing we ask for. How long the work takes depends on the kind of content more than the amount. PDF theses and articles tend to move quickly because their metadata maps cleanly, while audio and video, multi-part objects, and journal content need file processing and rebuilt structure. A sample export from your current system gives us enough to put dates on the plan. We load the content into Hyku first so you can review. Meanwhile, the old system stays running, so expect some overlap with your current contract.

Yes! The most useful test to librarians, administrators, patrons, or even donors is a sample of your own records loaded into a trial repository. Hyku’s Bulk Import reads CSV files and can harvest records over OAI-PMH, which most repository platforms already expose, so a small export from your current system is enough to begin. Importers can be edited and re-run, and records that fail can be exported, corrected, and uploaded again. Pick the hardest material for the sample: records with many creators, multi-part objects, embargoed items, and unusual file formats. CSV Guided Import will quickly check your spreadsheet and list errors or warnings in an easy-to-understand way before any records are created.

Yes, and here’s how we think about it: When the two bodies of content need separate branding or separate administrators, Hyku can run them as two sites on the same platform, each with its own theme. Otherwise, Hyku routinely holds several kinds of works in one repository, including scholarly works, theses and dissertations, images, audio / video, and open educational resources, and any of them can be grouped into collections. Flexible metadata profiles let work type be configured separately (even within specific contexts… but I digress), so a thesis and an archival photograph do not have to share a schema. Images open in a IIIF viewer with deep zoom, and a multi-part object can be modeled as a parent work with child works. There is a lot of flexibility in Hyku, and it’s up to how you want to manage it, and how you want your patrons to experience it.

Yes. Administrators pick a home page theme and set colors, fonts, logo, banner, and favicon from the dashboard, and can add custom CSS for finer control. Home page text, the about and help pages, and featured works are edited the same way.

Hyku is open source repository software from the Samvera community. HykuUP is Notch8’s hosted service that runs it for you: we host your repository, keep it upgraded and patched, monitor it, back it up, and support your team. You get the same Hyku anyone can download, without running servers.

Notch8, a software company that builds and supports repositories for libraries and archives. Notch8 engineers wrote more than 90 percent of the changes to Hyku’s code over the past year, so the people supporting your repository are the people maintaining the software.

You can. Hyku is open source, and Bulk export gives you your records and files in formats Hyku and other systems can import. You can move to your own servers or to another provider.